We understand the challenges facing the community of people who struggle with food allergies or have to manage food sensitivities in their lives. We know how difficult it is to eat safely, especially when eating out. Your options are severely limited because of the absence of available information. It is with that understanding that we have compiled information on all of our menu items and are providing it to you. The information on our website includes allergy declarations for all menu items as well as foods that should be safe to order for each of the major food allergens and gluten.
The allergen information provided is accurate and up-to-date to the best of our knowledge. It is based entirely on the information provided by our ingredient manufacturers and suppliers. We have limited this discloser to the “Big 8” (wheat, soy, milk, eggs, peanuts, tree nuts, fish and shellfish) as those are the only ones manufacturers are required to disclose.
The labeling practices and terminology relating to manufacturer’s handling of other potential allergens in their facilities varies greatly and can be vague. Because of this, we have not included in our listings allergens that may be present in the manufacturer’s plants or may even come in contact with the same manufacturing equipment. Where possible, we have tried to ascertain with our manufacturers that proper segregation and cleaning procedures are in place to prevent accidental cross-contact. However, these things are beyond our control.
NO ALLERGEN OR NUTRITIONAL INFORMATION ON OUR WEBSITE SHOULD EVER BE CONSIDERED A GUARANTEE, BUT SIMPLY A BEST FAITH EFFORT TO SERVE OUR CUSTOMERS.
We have no items containing peanuts or shellfish in our restaurants. All of the other “big 8” and gluten are present in the facility in one form or another. We ask that when placing your order you alert the manager on duty to your food allergy or sensitivity. We will then try our best to avoid any accidental cross-contact, but again we can offer no guarantees and accept no liability. The more information relating to your specific needs you can provide, the better we can attempt to protect you.
The range of tolerance or reactions to the presence of food allergens varies greatly from person to person. Decisions on the amount of precautions you should take or risks you may expose yourself to, are always best made by you in consultation with your physician.